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Have technical questions about your product, warranty, or need to order replacement parts?
Have a question about your dualav.com order?
Purchased a product on dulav.com and need to return it?
For other retailer purchased items please contact the retailer directly.
Website Returns FAQ
30 Days from the date of purchase.
The product must be in original packaging with all accessories and printed materials
5-7 days from when the product is received.
Original method of payment