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Product and Warranty Support

1-866-382-5476
Monday – Friday, 9AM – 5PM EST

Have technical questions about your product, warranty, or need to order replacement parts?

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    Website Order Questions

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      Website Returns

      Purchased a product on dulav.com and need to return it?

      For other retailer purchased items please contact the retailer directly.

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        Website Returns FAQ

        How many days customers have to return a product?

        30 Days from the date of purchase.

        In what condition does the product need to be?

        The product must be in original packaging with all accessories and printed materials

        What is the expected turnaround time for issuing a refund?

        5-7 days from when the product is received.

        How will the refund be issued?

        Original method of payment